Real Estate Agents / Brokers

Real Estate Agent / Broker

What does it cost to create a profile and get a background check?
Our background check option, which includes a basic user profile, is just a $39 annual fee.  Go to, click on the "Sign Up" button...
Fri, 15 Feb, 2019 at 2:41 PM
How do I renew my profile and background check?
Log into your Clearbox profile. Once you are logged in, locate the button to purchase a background check in the upper right of your Dashboard.  PLEASE b...
Fri, 15 Feb, 2019 at 3:04 PM
What if I don’t want anyone to see my background check?
The background check is included as part of your annual fee. Your background check will be viewable/printable from your profile page and will expire for one...
Fri, 15 Feb, 2019 at 2:45 PM
If I already have a background check, can I use it for Clearbox?
No, we cannot accept background checks from any outside source.
Fri, 15 Feb, 2019 at 2:48 PM
My email address has changed. How can edit my account?
Log into your Clearbox profile at using your old email address and current password.  In the upper right corner, click on your name and then cli...
Fri, 15 Feb, 2019 at 2:49 PM
What would happen if I get on a Lender or AMC exclusionary list?
You would have to contact them directly. Each must have their own policies and processes for rebuttal. Clearbox merely stores and manages data for others.
Fri, 15 Feb, 2019 at 2:50 PM
Will Clearbox send me orders?
No, Clearbox does not handle transactions. Clearbox helps provide you with the tools and information to connect with Lenders and AMC’s.
Fri, 15 Feb, 2019 at 2:52 PM
Do I have to include my social security number when I create my profile and get my background check?
Yes, it is necessary to provide your social security number and date of birth in order to process an accurate background check.
Fri, 15 Feb, 2019 at 10:45 AM
Where can I upload my continuing education?
Locate and click the link for Education under the header Profile in the left navigation menu when you log into your account. Next, click theContinuing Educa...
Fri, 15 Feb, 2019 at 2:56 PM
Why do I have to upload my continuing education certificates?
It is not a requirement to upload your continuing education. This is a service Clearbox provides as way for you to create a digital file cabinet.
Fri, 15 Feb, 2019 at 2:58 PM