Customer service

Logging In 3

• Logging In
• Forgot Password
• No Access To Old Email

General 11

• I just registered for a Clearbox profile. What are my next steps?
• FAQ: Clearbox Background Checks
• How do I share my profile/background check results?
• Who is Clearbox designed to benefit?
• Background checks are confusing. What type of background screening does Clearbox do?

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Appraisers 19

• What does it cost to create a profile and get a background check?
• How do I renew my profile and background check?
• What if I don’t want anyone to see my background check?
• If I already have a background check, can I use it for Clearbox?
• What is CONNECT and why should I consider ordering it?

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Real Estate Agents / Brokers 15

• What does it cost to create a profile and get a background check?
• How do I renew my profile and background check?
• What if I don’t want anyone to see my background check?
• If I already have a background check, can I use it for Clearbox?
• My email address has changed. How can edit my account?

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Lenders / AMCs 13

• What are the advantages of subscribing to Clearbox?
• If I’ve had appraisers on my fee panel for years why would I need Clearbox?
• We are a new AMC and need to grow our list. How can I leverage Clearbox?
• We are an established AMC with an expansive list. We already have staff for vendor management. Does Clearbox replace that function?
• Our institution is proactively seeking to do business with minority and women-owned businesses. Do you have that information?

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Regulators 6

• What is CBOX?
• What happens after the disciplinary action is administered?
• Can regulators access X-Files and view actions by other States?
• Can we use your standardized complaint form and link it to our website?
• Can Select be used to audit appraisers for their continuing education?

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